Most BluTailor garments are custom-made or made-to-measure.

Custom-made and bespoke items are not eligible for return or refund, except in case of a verified manufacturing defect.

• Notify us within 48 hours of delivery
• Provide clear photos or videos
• Include your order number

Approved cases may qualify for alteration, replacement, or refund (at BluTailor’s discretion).

• Minor alterations are part of bespoke tailoring
• Alteration costs may be borne by the customer
• Incorrect measurements provided by customers are not covered

• Return request within 7 days of delivery
• Items must be unworn, unaltered, with tags
• Customised RTW items are non-returnable

• Only manufacturing defects are eligible
• Duties and taxes are non-refundable
• Return shipping is customer’s responsibility

• Custom & bespoke garments
• Altered products
• Accessories
• Misused or improperly cared items

• Refunds processed via original payment method
• Timelines depend on banks or payment providers
• Shipping fees are non-refundable unless our error

• Return shipping costs are generally the responsibility of the customer.
• Shipping fees, customs duties, and taxes are non-refundable.
• If the return is due to a verified manufacturing defect or an error by BluTailor, return shipping costs may be charged 500₹.
• Any agreed return shipping reimbursement will be communicated in writing before the return is initiated.

Orders can be cancelled only before production begins. Once production starts, cancellation is not possible.

BluTailor
📧 theblutailor@gmail.com
📞 +919959748025
📍 Ground Floor, GF-103, Plot 1108, Road Number 55, CBI Colony, Jubilee Hills, Hyderabad, Telangana – 500033, India